Frequently Asked Questions

Yes! All Sci-Fi Beauty products are 100% cruelty-free and we never test on animals. We're also working towards full vegan certification for our entire product line.

Our products incorporate cutting-edge technology like nano-particles, quantum energy fields, and molecular delivery systems. We draw inspiration from space exploration and futuristic concepts to create truly innovative formulations.

Most of our products are formulated to be gentle and suitable for sensitive skin. However, we recommend doing a patch test before first use and consulting our ingredient lists for any known allergens.

Once your order ships, you'll receive a tracking number via email. You can also check your order status by logging into your account and visiting the 'My Orders' section.

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location. International orders may be subject to customs duties and taxes.

Standard shipping within the US takes 3-5 business days. Express shipping takes 1-2 business days. International shipping typically takes 7-14 business days depending on the destination.

We offer a 30-day return policy for unopened products in their original packaging. If you're not satisfied with your purchase, contact us for a full refund or exchange.

For hygiene reasons, we cannot accept returns of opened cosmetic products unless they are defective. However, we stand behind our quality and will work with you to resolve any issues.

Contact our customer service team at support@scifibeauty.inc or through our contact form. We'll provide you with a return authorization number and instructions.